Senior Manager – Business Transformation Design & Delivery The opportunity
Are you a growth accelerator? Are you passionate about helping some of the world’s largest
and most successful companies achieve purposeful growth?
EY is helping our clients solve difficult problems and achieve their growth ambitions. We be- lieve that our value doesn’t stop at strategy development; we help our clients implement our recommendations to transform the way they do business.
This is an opportunity to bring real meaning to your career by being involved in some of the
most important transformative initiatives in our market. It is an opportunity to bring your stra- tegic vision, your entrepreneurial and innovative spirit and your ability to reinvent business to our clients and contribute to building a better working world.
Our Business Transformation team are seeking growth minded and solutions focused people who are passionate about truly making a difference. Based in South Africa, you will be working on high-profile engagements, with the brightest and best minds from across EY, finding inno- vative strategic solutions to some of the most complex and demanding problems.
You will be part of a high performing team committed to helping our biggest clients, and the teams who serve them, to define, design and deliver major transformation opportunities in their business. This team leads the way in conversations with the clients and the account
teams who support them, leading EY’s approach to the market.
Senior Manager in Transformation Design & Delivery
As a senior manager in our Business Transformation team, you will work across Business Con- sulting to define and lead end to end transformation engagements.
Your primary focus will be to work with our leading clients and their executive teams to de- sign, define and establish large scale agile transformation programs that drive growth and de- liver long term value. You will lead business development, driving discussions with clients and delivering market leading ideas and proposals to clients.
You will design the approach to delivering the engagement, assembling teams to deliver each work stream. You will also manage the relationships with clients and guide the overall delivery of value to clients.
You will manage multiple high performing teams and lead the development of careers of col- leagues. You will work closely with the team of partners that lead the Business Transformation competency.
Your Key Responsibilities
- Building on the strategy of the client organisation, define the transformation vision, jour- ney and delivery model for implementing transformation solutions.
- Design, reinvent and innovate business models that will create long term value and dis- rupt markets.
- Design, establish and operate innovation programs, including agile or lean approaches to developing new innovations in products, service, experiences or business models.
- Facilitate design thinking workshops or sprints to define transformation solutions and po- tential roadmaps for implementation.
- Crystallise and document the thinking of the wider EY and client teams so that ideas and approaches can be crisply and clearly communicated.
- Lead and manage large scale cross-functional projects and strategic transformations. De- fine and implement teams that orchestrate the delivery of transformation initiatives at cli- ents.
- Orchestrate, coordinate and project manage the transformation acceleration process.
- Enable the implementation of concepts, solutions and systems that have been defined through research, strategy, ideation and innovation.
- Analyse data and provide recommendations to client executives on strategic initiatives and transformations.
- Drive business development, build and grow the pipeline.
- Build client relationships and establish the team as a trusted advisor in the market place.
- Convene diverse teams so their time is used productively and creates high value outputs.
- Collaborate across EY teams and solutions to increase value for our clients, contributing to building a better working world.
- Coach and develop our junior team members and assist them in crafting a career journey to assist others in achieving their purpose and objectives.
Skills and attributes for success
- A passion for people — our people are our greatest asset. We need you to be able to lead project teams to bring out the best in our people and help them to develop and grow.
- Ability to build exceptional client relationships — our clients are at the centre of what we do. Through the delivery of engagements, you will be responsible for managing key cli- ent relationships to make sure that we deliver quality and value.
- Ability to think strategically and to solve complex problems. You will demonstrate strong critical thinking skills focused on developing solutions, creating logical arguments or analy- sis, assimilating largest amounts to complex information, identifying or anticipating issues or challenges.
- Experience in leading transformation or innovation programs.
- Ability to communicate, making complex systems and situations simple to understand. You’ll communicate visually, verbally and in written reports.
- Ability to manage projects –we help our client solve their complex business challenges and then deliver the solution to have a positive impact.
- Ability to learn new ideas and capabilities rapidly through self–driven learning and re- search. You’ll need to be able to assimilate new ideas and information rapidly, making sense of the world around you and at clients.
- Leadership capabilities that accept responsibility, build high performing teams, scale through appropriate delegation and teamwork, share clear direction, gain support and commitment from others, provide feedback openly and learn from feedback from others whilst admitting mistakes in order to learn.
- Experience in one or more of these sectors – Consumer Products, Retail, Telecommunica- tions, Government & Public Sector and Financial Services
- More than 10 years’ experience in strategy, innovation or transformation consulting.
Ideally, you’ll also have
- Knowledge of leading innovation, transformation and strategy frameworks or methods with practical experience in having developed or implemented projects using these frame- works.
- Intellectual curiosity and passionate about solving complex problems. We are looking for people who are purpose driven and ask better questions to seek better answers
- An entrepreneurial and growth-oriented mindset. What you know matters. We are look- ing for people who are innovative and can contribute to developing EY’s position and our team in the market
- Enthusiasm and ability to collaborate well in teams. We are looking for inclusive people who value differences and have a real desire to both learn and coach others
- Degree in Engineering, Commerce or Sciences from a reputable tertiary institution
- Post graduate degree – either a Masters’ or Doctoral degree
- Additional certifications to support the skillsets required
Your career at EY
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, sup- port, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
