About us
InterContinental Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
The InterContinental Auckland is searching for the right Housekeeping Manager (pre-opening) to make sure our standards never slip – managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences every single day. Ideally, this role will start approximately two months from opening subjective to the completion of the Hotel’s construction phases.
Holding the prestigious address of One Queen Street, and amid sprawling laneway shopping and high end dining precincts will be the landmark 139 room InterContinental Auckland Hotel. With spectacular unobstructed waterfront views of Waitematā Bay and frontage on Quay Street, this halo property will be the crown jewel amongst Auckland’s luxury accommodation offerings – and is looking to open throughout Q4 2023.
A little taste of your day-to-day
- Being part of this pre-opening team will see you setting this beautiful new hotel up ready to receive its first guests
- Creating new ways of working, receiving hotel goods, and placing them in location, undertaking our IHG Service Training and inspire your new team to InterContinental’s way of working and its brand standards
- Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
- Maintaining and ordering supplies and equipment – whilst minimising waste – in support to our green initiatives
- Helping refine and prepare budgets that help us maximise profitability
- Addressing special requests for our guests, VIPs, repeat visitors and Club Members
- Assisting with deep cleaning projects and occasionally assisting your team during busy periods
What we need from you
- At least three years experience in a leading housekeeping position in a hotel environment
- Bachelor’s degree / higher education qualification / equivalent or housekeeping related field
- Demonstrated excellence in a luxury hotel or similar band
- Excellent communication and strong interpersonal skills
- Opera knowledge or similar Property Management System experience
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming diverse backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you will become part of our ever-growing global family!
