- Ideally fresher or experience in B2B customer support role or transferable experience/skills.
- Bilingual (English & German) is required.
- Minimum Certification level should be B2 or C1.
- An understanding of how CRMs systems work.
- Strong understanding of basic computer skills.
- Technical aptitude (ability to understand and explain technical concepts to customers and other internal stakeholders).
- Self-driven and comfortable working autonomously.
- A curiosity to understand and troubleshoot complex customer inquiries.
- Strong sense of time management and prioritization of work.
- Excellent written and verbal communication skills.
- Creative and passionate about helping others.
- Exhibit uncompromising empathy.
- Ability to multi-task across different platforms and forms of communication.
- Willingness to work with multiple teams in an international and multilingual remote/hybrid environment .
- The desire to contribute to a fast growing company
Job Type: Full-time
Salary: From ₹500,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 1 year (Preferred)
Speak with the employer
+91 7357755332
Application Deadline: 25/08/2023
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