Roles & Responsibilities:
- Focus on leading organizational willingness for product launch efforts.
- Connect with internal team members to discuss needs and expectations, address concerns, define project outlines, and timelines.
- Create an implementation strategy/outlines in coordination with assigned resources.
- Communicate implementation strategies, requirements, and assignments to team members.
- Facilitate project reviews and work with the team to assess opportunities for improvement.
- Develop project timelines using project management software and hybrid agile methodologies.
- Define and control project scope using standard project management methodologies and internal quality control/assurance.
- Direct, manage, monitor, and control time and resources throughout the project lifecycle to facilitate multiple launch projects simultaneously.
- Ensures successful product launch and organization readiness in a friendly and courteous manner.
- Implementing customer support processes to enhance customer satisfaction.
- Informing the team of all new information related to products, procedures, and trends.
- Overseeing and evaluating the team's ongoing training efforts.
- Maintains launch records, schedules, plans, documents.
- Responsible for ensuring projects are completed on-time, within budget, and up to the customer’s quality standards by ensuring that activities are properly sequenced and within coordinated timelines.
- Communicate across various departments and with multiple third-party vendors to ensure project progress.
- Ability to predict risks that will deter project success and when needed perform Root Cause Analysis and/or Corrective Action Investigations on unforeseen project issues that arise, documenting and sharing as lessons learned.
- Implementing customer support processes to enhance customer satisfaction.
Requirements:
- Great educational background, preferably in the fields of project management.
- Minimum 4-5 Years of proven working experience as a project administrator in the Healthcare or BPO.
- Solid Managerial background, with understanding or hands-on experience in project and web technologies
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
Job Type: Full-time
Salary: Rs60,000.00 - Rs80,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)
